jeetwy Terms & Conditions

1. Introduction

1.1 These Terms and Conditions ("Terms") govern the access to and use of the jeetwy platform, available at jeetwy.net ("the Platform", "jeetwy", "we", "us", "our"). The Platform provides online casino gaming, live dealer casino, sports betting, and related entertainment services to eligible players in Bangladesh.

1.2 By completing the registration process, logging in to your jeetwy account, or using any feature of the Platform — including accessing games, placing bets, making deposits or withdrawals, or claiming bonuses — you ("the Player", "you", "your") confirm that you have read, understood, and agreed to be bound by these Terms in their entirety, together with the jeetwy Privacy Policy and Responsible Gaming Policy, each of which is incorporated into these Terms by reference.

1.3 These Terms apply to all products and features available on jeetwy, including but not limited to: live casino tables, cricket betting, sports betting, slot games, Vivo Live dealer rooms, Ludo Quick, and all bonus and promotional programmes.

1.4 jeetwy reserves the right to amend these Terms at any time. Continued use of the Platform following the publication of updated Terms constitutes your acceptance of those changes. It is your responsibility to review these Terms regularly.

2. Eligibility

2.1 Age Requirement. You must be at least 18 years of age to register an account or use any service on jeetwy. jeetwy operates strictly as an 18+ platform. We reserve the right to request proof of age at any point in the account lifecycle and to suspend or close accounts where age verification cannot be satisfactorily completed.

2.2 Jurisdiction. It is your sole responsibility to ensure that accessing and using jeetwy is lawful in your jurisdiction. jeetwy makes no representation that the Platform is appropriate, available, or legal in locations outside its intended market. You must not use the Platform if gambling is prohibited in your jurisdiction.

2.3 Capacity. By agreeing to these Terms, you confirm that you have full legal capacity to enter into a binding agreement; that you are not acting as an agent, broker, or representative of any third party; and that you are accessing the Platform on your own behalf using your own funds.

2.4 Self-Exclusion. If you have previously requested self-exclusion from jeetwy or from any other gambling platform, you must not attempt to register or re-register an account. Doing so constitutes a breach of these Terms.

3. Account Registration and Security

3.1 One Account Policy. Each player is permitted to hold exactly one account on jeetwy. Duplicate or multiple accounts are strictly prohibited. If jeetwy detects duplicate accounts associated with the same player — whether identified by mobile number, device, IP address, payment method, or any other identifier — all duplicate accounts may be closed and any associated funds or bonuses may be forfeited.

3.2 Accurate Information. You must provide accurate, current, and complete information during registration and must keep that information up to date at all times. Providing false, misleading, or incomplete information is a material breach of these Terms and may result in immediate account closure and forfeiture of balances.

3.3 Account Credentials. You are responsible for maintaining the confidentiality of your username and password. You must not share your credentials with any third party. jeetwy will never ask you for your password by email, telephone, or live chat. Any activity conducted through your account is your sole responsibility unless you have reported unauthorised access to jeetwy in writing prior to that activity occurring.

3.4 Identity Verification (KYC). jeetwy may require identity verification at any stage, including at registration, prior to processing a withdrawal, or in response to a security review. Accepted documents include a valid national identity card (NID), passport, or other government-issued photo identification. Failure to complete identity verification within a reasonable timeframe may result in account suspension.

3.5 Contact Details. You must maintain a valid, accessible mobile number and email address on your account at all times. Important communications — including security alerts, bonus notifications, and withdrawal confirmations — are sent to the contact details on record.

4. Deposits and Withdrawals

4.1 Supported Payment Methods. jeetwy processes all transactions in Bangladeshi Taka (BDT) using the following mobile banking services: bKash, Nagad, Rocket, and Upay. Bank transfer options via Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank may also be available. Accepted payment methods are subject to change; refer to the cashier section of the Platform for current options.

4.2 Minimum Deposit. The minimum deposit amount is ৳200. The maximum deposit per transaction may be subject to limits based on your payment method and account verification status.

4.3 Own Funds. You may only deposit funds that legally belong to you. Deposits from third-party payment accounts or from funds that are the proceeds of any illegal activity are strictly prohibited. jeetwy reserves the right to return deposits and close accounts where the origin of funds cannot be verified.

4.4 Withdrawal Processing. Withdrawal requests are processed to the same payment method used for the most recent deposit unless otherwise approved by jeetwy support. Withdrawals are subject to identity verification and may be delayed pending completion of KYC procedures. Processing times vary by payment method; jeetwy targets same-day processing for verified accounts under normal operating conditions.

4.5 Withdrawal Restrictions. jeetwy reserves the right to decline or delay a withdrawal request pending verification, investigation of account activity, or compliance review. Any withdrawal request associated with a potential breach of these Terms may be suspended pending investigation.

4.6 Currency. All balances, deposits, withdrawals, bets, and winnings on jeetwy are denominated in BDT. No currency conversion is applied to player transactions.

5. Bonuses and Promotions

5.1 jeetwy may offer bonuses, free spins, cashback, reload promotions, and other incentives from time to time. Each promotion is subject to its own specific terms, including wagering requirements, time limits, minimum deposit thresholds, eligible games, and maximum withdrawal limits from bonus winnings.

5.2 Wagering Requirements. Bonus funds must be wagered a specified number of times before any withdrawal can be made from bonus-derived winnings. The applicable wagering requirement will be stated clearly in the promotion terms at the time the bonus is offered.

5.3 One Bonus at a Time. Unless explicitly stated otherwise in a specific promotion's terms, only one active bonus may be held on a player account at any time. Accepting a new bonus while an existing bonus is active may result in the forfeiture of the existing bonus.

5.4 Abuse Prevention. jeetwy reserves the right to withdraw any bonus, void any winnings derived from a bonus, and close an account if jeetwy determines — in its reasonable discretion — that a player has attempted to abuse any promotion. Indicators of bonus abuse include, but are not limited to: opening multiple accounts to claim the same bonus, using prohibited betting patterns to circumvent wagering requirements, or coordinating with other players to exploit promotional terms.

5.5 Expiry. Bonuses and any associated free spins expire after the period stated in the relevant promotion terms. Expired bonuses and any winnings generated from them are forfeited automatically.

5.6 jeetwy reserves the right to modify, suspend, or cancel any bonus or promotional programme at any time without prior notice. Such changes will not affect bonuses already accepted and in active use, unless the modification is required for legal or compliance reasons.

6. Gameplay Rules

6.1 Game Rules. Each game available on jeetwy — including live casino tables, slot titles, crash games, and sports betting markets — is governed by its own specific rules displayed within the game interface. It is your responsibility to read and understand the rules of any game before placing a bet.

6.2 Technical Malfunctions. In the event of a technical malfunction, server error, or connectivity interruption during a game round or live betting event, jeetwy reserves the right to void affected bets and return the staked amount to the player's balance. jeetwy's decision on the resolution of technical incidents is final.

6.3 Sports Betting. All sports bets — including cricket, football, kabaddi, and other markets — are settled in accordance with the official result of the relevant event as confirmed by the relevant governing body (ICC, FIFA, BPL organiser, or equivalent). In-play bets accepted after an event has concluded will be voided. Ante-post bets may be subject to specific settlement rules stated at the time of placement.

6.4 Bet Acceptance. jeetwy reserves the right to decline or limit any bet at its discretion, including where a bet exceeds platform stake limits, where the market is suspended, or where jeetwy reasonably suspects the integrity of the event. Odds are subject to change before a bet is confirmed; the odds displayed at the moment of confirmation are the odds at which the bet is settled.

6.5 Obvious Errors. In cases where odds, payout ratios, or game results are clearly the product of a technical or human error, jeetwy reserves the right to cancel and void the affected bets. No benefit may be derived from manifestly incorrect odds or payouts.

6.6 Maximum Winnings. Individual game categories and sports betting markets may be subject to maximum single-session or single-bet payout caps. Where applicable, these caps are stated within the relevant game or market interface.

7. Responsible Gaming

7.1 jeetwy is committed to providing a safe and responsible gaming environment. The Platform makes available a range of tools to help players manage their gambling activity, including deposit limits, session time reminders, cooling-off periods, and self-exclusion. These tools are accessible from the account settings section after jeetwy Login.

7.2 Self-Exclusion. A player who wishes to exclude themselves from jeetwy for a defined period or permanently may submit a self-exclusion request to the jeetwy support team. Self-exclusion requests will be processed promptly and the relevant account will be suspended for the duration requested. Players who have self-excluded must not attempt to open a new account.

7.3 Underage Gambling. jeetwy operates a zero-tolerance policy with respect to underage gambling. Any account found to belong to a person under the age of 18 will be closed immediately and any funds held in the account will be handled in accordance with applicable procedures. jeetwy may request age verification documentation at any time.

7.4 If you believe that your gambling is becoming a problem, you are encouraged to contact jeetwy support immediately and to make use of the responsible gaming tools available on the Platform. External support resources are also available. Full guidance is provided on the jeetwy Responsible Gaming page.

8. Prohibited Conduct

8.1 The following conduct is strictly prohibited on jeetwy and constitutes a material breach of these Terms:

• Registering more than one account, or registering an account on behalf of another person;
• Providing false, inaccurate, or misleading personal information during registration or verification;
• Using the Platform for any unlawful purpose, including money laundering, fraud, or any other financial crime;
• Depositing funds from a payment account that does not belong to you, or that is the subject of a dispute or chargeback;
• Using automated software, bots, scripts, or any other artificial means to access or interact with the Platform;
• Exploiting software bugs, errors, or vulnerabilities to gain an unfair advantage — any such advantage must be reported to jeetwy support immediately;
• Colluding with other players to fix the outcome of any game or betting market;
• Abusing any bonus or promotional offer, including creating multiple accounts to claim bonuses more than once;
• Engaging in any conduct that disrupts the normal operation of the Platform or interferes with other players' use of the service;
• Attempting to circumvent any security, age verification, or identity verification measure employed by jeetwy.

8.2 jeetwy reserves the right to suspend or permanently close any account engaged in prohibited conduct, withhold and forfeit any balance or bonus associated with that account, and report the matter to relevant authorities where required by law.

9. Intellectual Property

9.1 All content on the jeetwy Platform — including but not limited to the jeetwy brand name and logo, website design, text, graphics, software, game interfaces, and promotional materials — is the intellectual property of jeetwy or its licensors and is protected by applicable intellectual property laws.

9.2 You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial entertainment purposes. You must not reproduce, copy, redistribute, transmit, publish, display, sell, or exploit any content from the Platform without the prior written consent of jeetwy.

9.3 Game content provided by third-party providers — including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, Ezugi, Vivo Gaming, and SA Gaming — remains the intellectual property of those respective providers. jeetwy holds the necessary licences to make such content available on the Platform.

10. Privacy and Data Protection

10.1 jeetwy collects, processes, and stores personal data in accordance with its Privacy Policy, which is available at /privacy-policy and is incorporated into these Terms by reference. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

10.2 jeetwy implements SSL encryption across all sessions and applies appropriate technical and organisational security measures to protect player data from unauthorised access, disclosure, alteration, or destruction.

10.3 jeetwy will not sell your personal data to third parties. Data may be shared with payment processors, identity verification providers, and fraud prevention services solely to the extent necessary to deliver the Platform's services or comply with legal obligations.

11. Limitation of Liability

11.1 jeetwy provides the Platform on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, jeetwy disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

11.2 jeetwy shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform, including losses arising from technical malfunctions, data loss, unauthorised account access, or any interruption of service.

11.3 jeetwy shall not be liable for any financial loss resulting from your gambling activity on the Platform. Gambling carries inherent financial risk and all players accept that risk by using the Platform. You are solely responsible for your betting and gaming decisions.

11.4 Nothing in these Terms shall limit jeetwy's liability for death or personal injury arising from its own negligence, or for fraud or fraudulent misrepresentation, to the extent such limitation is prohibited by applicable law.

12. Account Suspension and Termination

12.1 jeetwy reserves the right to suspend, restrict, or permanently close any player account at any time, with or without prior notice, where jeetwy reasonably determines that:

• The player has breached any provision of these Terms;
• The player has provided false or unverifiable identity information;
• The account has been inactive for an extended period and no balance is held;
• Closure is required for legal, regulatory, or compliance reasons;
• The player has requested self-exclusion.

12.2 Upon account closure due to a breach of these Terms, jeetwy reserves the right to withhold any balance or bonus funds pending investigation. Balances associated with confirmed prohibited conduct may be forfeited in whole or in part.

12.3 Voluntary Closure. A player who wishes to close their account voluntarily may contact the jeetwy support team at any time. Prior to voluntary closure, all pending bets will be settled in the normal course and the remaining balance will be returned to the player's registered payment method.

13. Amendments to These Terms

13.1 jeetwy reserves the right to amend, update, or replace these Terms at any time. Material changes will be communicated to players via the email address or mobile number registered to their account, and the revised Terms will be published on the Platform with an updated effective date.

13.2 Your continued use of the Platform after the publication of revised Terms constitutes your acceptance of those revisions. If you do not agree with any change to these Terms, you must stop using the Platform and contact jeetwy support to request account closure.

13.3 The version of these Terms currently published at jeetwy.net/terms-conditions is the version in force. Previous versions are superseded in their entirety upon publication of a revised version.

14. Contact Information

14.1 If you have any questions, concerns, or complaints regarding these Terms or the jeetwy Platform, you may contact the jeetwy support team 24 hours a day, 7 days a week:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available directly within your account dashboard after jeetwy Login

14.2 jeetwy aims to respond to all written enquiries within 24 hours. Complex account or compliance queries may require additional time to investigate and resolve.

14.3 For responsible gaming concerns — including requests for self-exclusion, deposit limit adjustments, or guidance on managing your gambling activity — please refer to the jeetwy Responsible Gaming page at /responsible-gaming or contact the support team directly.